Returns & Exchanges
Moose Knuckles Canada offers a 30-day return window for unworn, unwashed merchandise with all original tags and security seals intact. Please note that all returns must be initiated through our online portal to ensure a smooth and tracked refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in the original shipping box and ensure all original designer tags and security holograms are attached.
- 3.Attach the Shipping Label
Download and print the pre-paid return shipping label provided by the portal and affix it securely to the outside of your package.
- 4.Drop Off and Track
Deliver your package to the designated carrier location and retain your drop-off receipt; your refund will be processed once the inspection is complete.